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Privacy Policy
Fern respects your privacy and is committed to protecting your personal information.
1. Information We Collect
We may collect the following information when you use our website or place an order:
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment information
- Order history
2. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Provide customer support
- Send order updates and tracking information
- Improve our website and services
- Prevent fraudulent transactions
3. Payment Security
All payments are processed through secure third-party payment providers. Fern does not store your full payment details.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared with trusted service providers necessary for order fulfillment, payment processing, and delivery services.
5. Cookies
Our website may use cookies to improve user experience, remember preferences, and analyze website traffic.
You may disable cookies through your browser settings if preferred.